****Please allow 24-48 business hours to answer email requests. Please check your order and shipping info before completing your order. We are unable at this time to change orders or shipping information after orders are placed. Thank you for understanding!
In accordance with COVID-19 guidelines, we have suspended refunds and/or exchanges. However should there be a problem with your order, please contact us.
**ABSOLUTELY no exchanges or returns on sale merchandise.
PLEASE BE ADVISED THAT SHIPPING MAY BE SLIGHTLY DELAYED DUE TO THE WORLDWIDE COVID19 PANDEMIC
****PLEASE ALLOW ANYWHERE FROM 4-8 WEEKS FOR SHIPMENT OF FURNITURE ITEMS. THESE TIMES ARE BASED ON THE PRODUCTION SCHEDULES OF OUR MANUFACTURERS AND THE FREIGHT SHIPPING SCHEDULES OF OUR CARRIERS. SOME ITEMS MAY POSSIBLY TAKE EVEN LONGER DEPENDING ON THE POPULARITY OF THE PARTICULAR ITEM.
ADORNED + COMPANY does its best to assure merchandise arrives within the quoted delivery time frame. Because of the high volume of orders we are currently processing, please allow 7-10 business days for shipping to be processed. We do not provide monetary compensation for late delivery. We cannot be responsible for you entering wrong addresses...please double check the accuracy of your info. Once your order leaves our warehouse, we cannot be responsible for tracking your delivery or the actual delivery itself.
PLEASE NOTE: Large items (freight) take on average 2-3 weeks to be delivered to you.
- Standard orders are processed, verified within 2-3 business days.
- Shipped within 3-7 business days excluding holidays, sales and weekends.
- Express orders are processed, verified and shipped within 1 business day.
We are NOT responsible for orders lost in the mail, incorrectly supplied addresses, or unclaimed/refused packages. You can track your package via USPS with the tracking number that was emailed to you. WE ARE NOT RESPONSIBLE FOR LOST IN THE MAIL OR ANY OTHER PROBLEMS NOT FAULTED TO US! ONCE YOUR STATUS IS DELIVERED WE ARE NOT RESPONSIBLE.
- Standard Shipping: $5.99 to $9.99
- Express Shipping: $19.99 and up
- International Shipping: $24.99 and up
- Freight shipping for Furniture items vary according to weight
- Please contact us at email@example.com for express or international shipping requests.
The time it takes to receive items includes processing + shipping transit time. For example, choosing a Next Day Shipping service does not guarantee you will receive it the day after you place your order. You must still allow time for the order to process. Also, ordering a PREORDER item will result in shipping delays as the item will be available to ship at a later date.